SHIPPING POLICY
FREE SHIPPING ALL ORDERS OVER $120 IN THE U.S
At the time of your purchase the different shipping options will be offered to you by entering the address to which the package will be sent.
Orders are shipped as soon as your order is processed in our store. Remember that processing times vary according to the time and day you place them, as we are a company that strongly believes that its workers should have time to share with their families, we dont work on weekends.
All orders will be processed from our offices located in the city of Medley, Florida in USA. Please keep in mind that the actual delivery time depends on the transport company and the weather conditions which we cannot control and of course the shipping method chosen at the time of purchase and the destination address.
After you place your order we will keep you updated of the processing and shipping by email If you do not receive your package please contact us at info@divineperfums.com. Include your order number and any other information that you can provide us that might help track your package.
Please note that once your order has been processed, we cannot change your shipping address. If a package cannot be delivered to the address provided and it is returned to our office, we will contact you to arrange a second delivery attempt, keep in mind additional charges may occur. At the moment we only ship within the United States of America.
For International orders :
We cannot be held responsible or accountable for any taxes, duties, assessed by your local customs office. These charges are separate from your shipping charge, and you will be billed directly from them.
No refunds will be given for items unless returned to us. Divine Perfums will not be held liable for any customs duties or taxes that arise from your local customs office.
We Ship with UPS Worldwide for U.S. orders and FEDEX for international orders – 7 business days.D